2nd NWA Labor Spring Tackles Inequality, Outsourcing, Marginalization

UA-Fayetteville Education Association/Local 965 and the Northwest Arkansas Central Labor Council will host the second annual Northwest Arkansas Labor Spring Teach-In in the Ziegler Room of Fayetteville Public Library from 1-4 p.m. on Saturday, April 20, 2024. The program is free, and the public is welcome.

The Fayetteville Public Library says its gradual reopening after a recent fire will be complete enough for us to use its Ziegler Room and adjacent facilities. We are on!

Fire Prompts Library’s Closure” with alternate link
#LaborSpring 2024 official rose logo

The 2024 NWA Labor Spring will highlight the ways that labor unions and collective action can lessen the most pressing problems facing working people in the Ozarks and across the nation: low wages and the persistence of poverty, especially among children; economic inequality; privatization and outsourcing; and the growing marginalization of working people in public life.

The schedule’s topic titles include “Labor Struggles throughout the Nation,” “Fighting for Arkansas Workers” and “Worker Rights at the University of Arkansas.” Speakers include:

Poster for the NWA Labor Spring on April 20, 2024

“The goal is to bring together working people who want to make their jobs better — to put them in touch with like-minded people, to provide them with tools and access to resources, to hear about successes, and to provide a sense of belonging,” said Michael Pierce, a conference organizer and an associate professor of history at UA.

The Northwest Arkansas Labor Spring is part of a series of similar events being held on or near college and university campuses throughout the nation. Dubbed Labor Spring, these events are organized with the help of the Kalmanovitz Initiative for Labor and the Working Poor at Georgetown University and the Labor and Working-Class History Association.

In 2023, #LaborSpring comprised more than 80 events in 32 states, including NWA. It “is a diverse, nationwide movement unifying workers, educators, environmentalists, activists, elected leaders, community members and more in a multiracial effort to demand justice on the job, racial equity and maintain the public good,” according to the initiative.

A teach-in is an informal forum developed in the mid-1960s to educate on a complex contemporary topic.

For more information, contact Pierce at mpierce@uark.edu. Updates will be posted on its Facebook event page.

Fayetteville #LaborSpring Schedule

Ziegler Reception Room, Fayetteville Public Library, 401 W. Mountain St.
1-4 p.m. Saturday, April 20, 2024

1-1:10 p.m. — Welcome and introductions

1:10-1:40 — Topic: Rise and Fall of Labor Liberalism in Arkansas, 1941-1992

1:40-1:50 — Break

1:50-2:40 — Topic: Fighting for Arkansas Workers

2:40-2:50 — Break

2:50-3:40 — Topic: Worker Rights at the University of Arkansas

  • An employee of UA food services, a division of Chartwells Higher Ed, in conversation with Michael Pierce of Local 965
  • Ben Pollock of Local 965

3:40-4 — Topic: The National Battle

  • Rene Lara, Director of State and Local Legislative Issues for the AFL-CIO
Walter Hinojosa
Walter Hinojosa
Rene Lara
Rene Lara
April Reisma
April Reisma
Jessica Akers Hughes
Jessica Akers Hughes
Michael Pierce
Michael Pierce
Ben Pollock
Ben Pollock

Scheduled speaker Kevin Huddleston of Region 8, United Auto Workers cannot be at the NWA Labor Spring due to a family matter. Speaker Joe Cornelius, general chairperson of GCA 569 of SMART, the International Association of Sheet Metal, Air, Rail and Transportation Workers, has canceled due to a family matter.

Local 965 Helps Stop Outsourcing Plan

University of Arkansas AEA Chapter Organized Opposition

By Ben Pollock, Local 965 Vice President

FAYETTEVILLE — An outsourcing proposal foisted on several hundred University of Arkansas employees was felled in two months.

In late January, custodial and grounds workers were emailed a notice (PDF posted by KNWA-TV/KFTA-TV) that the university and the company SSC Services for Education (a division of The Compass Group) were analyzing whether privatizing their divisions in whole or in part was advisable.

The plan was not otherwise made public at the time.

Within days, leaders of UA-Fayetteville Education Association / Local 965 began hearing from custodians and their supervisors, some or all of whom would be outsourced if Chancellor Charles Robinson approved the proposal. 

These service professionals were told to expect that their salaries would stay the same and benefits should be similar under SSC. These terms, however, apparently were still being discussed. They did stand to lose one key benefit: the substantial UA tuition discounts offered to employees, their spouses and dependent children unless they already were enrolled to study.

Research indicates similar outsourcing at public universities and public school districts results in new hires typically being paid less and, to hold costs down, that established employees are more vulnerable to losing their jobs, according to 965 board member Mike Pierce, an associate professor of history, whose analysis was published Feb. 21 in the Arkansas Democrat-Gazette here or here

Though conducting the feasibility study, SSC would have been its beneficiary. The privatization proposal would not be let for competitive bids from other businesses because SSC is “an approved contractor by the state of Arkansas,” Associate Vice Chancellor for Facilities Scott Turley told the UA Staff Senate on Feb. 14.

Over 2 dozen custodians or custodial supervisors packed the monthly meeting of Local 965 on Feb. 22. After they explained their concerns, union members present voted unanimously to draft and publish a resolution supporting them and also voted unanimously to organize a rally and march.

Local 965 includes UA faculty, staff (education service professionals) and student employees of the Fayetteville campus. This union’s constitution defines its purpose as representing its membership and advocating for all UA employees.

Collaborating on the resolution and organizing the rally were Local 965 President Hershel Hartford, Vice President Ben Pollock and Pierce.

In the weeks leading to the March 16 rally and march through campus, the university’s Staff Senate published its resolution (PDF) of support, and the area’s print, radio and TV news media reported on the debate over the proposal.

The Local 965 Rally and March Against Outsourcing ends at the UA Administration Building.
The Local 965 Rally and March Against Outsourcing ends at the UA Administration Building. (Mike Pierce photo)

Some 50 employees, their family members and supporters as well as Local 965 members and others gathered for the rally March 16 at St. Martin’s Episcopal Center, across Maple Street from campus. The group waved signs and chanted slogans as they then strode through campus to gather at the Administration Building for closing speeches.

Two TV stations and the Democrat-Gazette reported on the march.

Twelve days later, on March 28, Executive Vice Chancellor for Finance & Administration Ann Bordelon emailed campus leaders that the plan was being dropped, which was followed March 29 with a public statement.

Local 965 is staying vigilant while the university continues “to cultivate efficiencies,” as Bordelon states, “We will continue to adapt as necessary to enhance the overall university experience as the market evolves and the campus community grows.”

Graphic of calligraphy "Y'allidarity"
Placard designed and carried March 15 by Amelia McGowan

Outsourcing Decision Announcement

Various officials leading Fayetteville campus administration, faculty and staff were sent this email.

From: Rifi Raindriati on behalf of Ann Bordelon
Sent: Thursday, March 28, 2024 10:00 AM
Subject: University Not Pursuing Full External Management of Custodial and Grounds Services

Good morning,

The university will not pursue full external management of custodial and grounds services and will maintain its current workforce. 

As we said in January, a primary objective of this evaluation was to assess the efficiency and effectiveness of current processes and service levels. We learned a lot about our internal structure and processes through this evaluation and have identified opportunities to improve how we deliver these services across campus.

In line with our “One University” philosophy, facilities management, student affairs and athletics will continue to work together to design and implement a more centralized internal management structure of custodial and grounds operations while maintaining our current internal staffing. Further, we will investigate consolidating our current supplemental custodial and grounds services contracts. While our conversations with SSC were productive and had the potential for some level of cost savings, the university felt at this time, we are better served to look internally at our own structure and operational processes to cultivate efficiencies for ourselves. 

The university will look to enhance and improve training and development of employees and their supervisors, better define expected service levels, and identify metrics for measuring those levels. As our campus continues to grow in both population and square footage, the complexity of managing these services has grown. We need to ensure we position our employees to deliver consistent quality service across campus as expected by our students, faculty, staff and visitors.

The U of A frequently performs assessments of various services throughout campus to ensure it continues to provide the best service possible to the growing university population and adequately stewards its financial and physical resources. The university will continue to adapt as necessary to enhance the overall campus experience as the market evolves and the campus community grows.

Thank you,

Ann Bordelon
Executive Vice Chancellor for Finance & Administration

When the Going Gets Tough, the Tough Go Analog

Over 4 Dozen Outsourcing Opponents Chant and March in Rally

More than 4 dozen custodians, groundskeepers, their families and supporters, as well as union members and other staff and faculty of the University of Arkansas gathered Saturday afternoon, March 16, 2024, to rally against the proposed outsourcing of their jobs.

UA-Fayetteville Education Association / Local 965 organized the demonstration. We gratefully acknowledge St. Martin’s Episcopal Center at the University of Arkansas and its chaplain, Casey Anderson-Molina, for hosting the rally. The assembled had a permit to march through campus.

Local 965 has collected its posts about the anti-outsourcing campaign, and has listed news media reports.

Below, click on an image in each row for a full-size slideshow of those three.

Video of march from Arkansas Education Association
Video of march from onlooker
Rousing speech by Professor Mike Pierce. Video by onlooker
Poster for the Local 965 Rally and March Against Outsourcing
Onlooker captures end of march as final speeches about to start

News media reports of the March 16 rally include:

This post may be updated with other images and information of the day. Please let us know details via our contact form, and we’ll be in touch.

The Local 965 Rally and March Against Outsourcing ends at the UA Administration Building.
The Local 965 Rally and March Against Outsourcing ends at the UA Administration Building. (Mike Pierce photo)

We Will March for All UA Workers

Oppose Further Privatization of UA Employees

March 16 Rally & March Supports Custodians & Groundskeepers

Press Release and Public Announcement

The independent organization for University of Arkansas employees is fighting with and for the custodial and grounds staffs of the Fayetteville campus.

UA-Fayetteville Education Association / Local 965, backed by its resolution supporting the custodial and grounds teams, plans a rally and march for Saturday afternoon, March 16, 2024. The rally, comprising brief speeches, will be at 2 p.m. at St. Martin’s Episcopal Center at the University of Arkansas, 814 W. Maple St. The media and public are invited.

Then a march comprising Local 965 members, custodians and groundskeepers — and their colleagues, friends, families and supporters — starts there by 2:45 p.m. The group will cross Maple and march though campus to the Administration Building, 1125 W. Maple St.

Administrators have been developing a plan to transfer groundskeepers and custodians to a private company. While current employees are expected to retain salary levels, they stand to lose some key benefits, such as terrific tuition discounts if they or family members have not yet enrolled. New custodians and groundskeepers can expect lower salaries, and current employees moved out of the public sector can be fired at will. (The bookstore and food services are already outsourced.)

“These workers, like all of us at the U of A, came here to work FOR the University of Arkansas and not just work AT the University of Arkansas,” said Local 965 President Hershel Hartford, summarizing comments made by workers at the union’s February meeting.

Contact Form for more information and to ask questions.

Further reading

Illustration of rally, protest or march with blank sign